Privacy policy

Effective date: April 22, 2026

1. Data we collect

Name and phone number from the booking form.
Technical request data: IP address, user-agent, timestamp.
Selected check-in and check-out dates.

2. Why we process data

To process and confirm booking requests.
To contact guests for booking details.
To prevent abuse, spam and fraud.

3. Legal basis

Data is processed on the basis of user consent provided in the booking form before submission.

4. Storage and security

Data is retained only for operational and legal needs. We apply technical and organizational controls including access restrictions, logging and anti-spam protection.

5. Contact

For data requests or corrections: booking@familyloft.ru